About Us

About Us

Welcome! Phoenix Behavioural Consulting was established to help people access a remarkable science that is applicable to real life problems, affordable, and efficient. Using evidence-based practices, we help people make meaningful changes in their lives. There is nothing more gratifying than seeing our clients succeed – and succeed not only in ways we measure scientifically, or socially, but in ways that are purposeful to each individual client.

About You

Why have an about you section? Well, because our services are about you! Our practices can help just about anyone looking to change behaviour.

If you are a…


We help you with your child’s behaviour at home and at school. We work with you to assess why your child does what he does. Then provide you with realistic strategies to help your child, and teach you to use positive parenting in your home, and how to foster healthy relationships.

Our Approach

Using the scientific principles of Applied Behaviour Analysis (ABA), we work with you to help improve quality of life. “Applied Behavior Analysis is the process of systematically applying interventions based upon the principles of learning theory to improve socially significant behaviors to a meaningful degree” (Baer, Worf & Risley, 1968). We use approaches based on the scientific principles of ABA. Some of our approaches include:

Applied Behaviour Analysis

Mindfulness Practices

Acceptance & Commitment Therapy

Cognitive Behaviour Therapy

Intensive Behaviour Intervention

Our Founder & Director

Zainab Fazal, M.ADS, BCBA, began her career in the developmental disabilities field in 2002, and has dedicated her clinical work and research in the area of Applied Behaviour Analysis (ABA). Zainab completed her honours undergraduate degree at York University in Psychology and Communication Studies. She received her Master’s of Applied Disabilities Studies degree with an emphasis in Applied Behaviour Analysis from Brock University. Her most recent professional designation was received in 2014 when she successfully passed the Behaviour Analyst Certification Board examinations and became a Board Certified Behaviour Analyst (BCBA).

She has extensive experience in the area of ABA, and has worked for many years in assessing and developing comprehensive programs plans for children, youth, and adults with Autism Spectrum Disorders (ASD), learning disabilities, other developmental disabilities, behavioural challenges, and mental health issues. Zainab has also worked with various agencies and organizations using the principles of ABA to increase performance management systems. Most recently, she has steered her clinical practice to include specific strategies for separated and divorced families.

Zainab’s Expertise

Zainab has an extensive array of experiences in the field, including:

Applied Behaviour Analysis (including CBT, DBT & ACT)

Providing behavioural consultations, assessments, treatment plans for children and adults; and training to staff, parents, teachers, and other professionals.

Intensive Behaviour Intervention

Worked with over 100 children, youth and adults with ASD in home, clinic, and residential settings.


Clinical supervision of staff providing IBI & ABA services in a number of ministry funded and private programs, and to candidates working towards their board certifications (BCaBA and BCBA), and on-going supervision to individuals who are Registered Behavioural Technicians.

Parent Coaching

Teaching families in the areas of: behaviour management, parent-child relationships, conflict management, sibling relationships, toilet training, feeding & sleeping problems, and helping families transfer the skills their children learn in therapeutic and academic settings.

Program Development

Created the first Canadian training program for the Registered Behavioural Technician (RBT) certification, and is involved in the course development for the degree program at Seneca College in the Behavioural Sciences Program.


Creates and administers various trainings for staff in a number of business and clinical areas. Taught the required RBT course to over 75 staff, administered the competency assessment for eligible candidates, some of who became Registered Behaviour Technicians with the Behaviour Analyst Certification Board.


She is a professor at Seneca College teaching in the Behavioural Sciences program. She also runs webinar sessions for Child and Youth Worker Assets, an online training agency.

Collaborative Problem Solving (CPS)

Training for individuals, couples, parents, and co-workers on effective communication strategies and skills to deal with conflicts.

Management Training and Organizational Behaviour Management

Working with organizations to improve staff motivation and performance management.

Psycho-Educational Assessments

Under the supervision of a Registered Clinical Psychologist, administering a battery of assessments to test students displaying challenges.

Adult Residential and Day Program Clinical Services

Providing ABA assessments, evaluations, and strategies to individuals with Developmental Disabilities, Acquired Brain Injuries, the Deaf & Hard of Hearing populations, and Schizophrenia.